Reap API Services

Ongoing Issue with 3D Secure authentications
Investigating·Degraded performance

Subject: ⚠️ Ongoing Issue with 3D Secure authentications

Date: Dec. 12 3:43AM HKT

Dear Reap Member,

We’re currently experiencing a service interruption affecting 3D Secure authentications

What’s Happening

Since Dec. 12 3:23AM HKT, we’ve been investigating a temporary issue impacting 3D Secure authentications. Our engineering team is actively working to resolve the issue as quickly as possible.

Current Status

  • Incident ongoing

    Root cause under investigation

  • We are monitoring closely and will provide updates as they become available

  • For real-time updates, please visit our status page:

Reap Status Page

We sincerely apologise for the inconvenience and appreciate your patience while we work to restore full service.

Sincerely,

Team Reap

Thu, Dec 11, 2025, 07:46 PM
(21 hours ago)
·
Affected components
Updates

Investigating

Subject: ⚠️ Ongoing Issue with 3D Secure authentications

Date: Dec. 12 3:43AM HKT

Dear Reap Member,

We’re currently experiencing a service interruption affecting 3D Secure authentications

What’s Happening

Since Dec. 12 3:23AM HKT, we’ve been investigating a temporary issue impacting 3D Secure authentications. Our engineering team is actively working to resolve the issue as quickly as possible.

Current Status

  • Incident ongoing

    Root cause under investigation

  • We are monitoring closely and will provide updates as they become available

  • For real-time updates, please visit our status page:

Reap Status Page

We sincerely apologise for the inconvenience and appreciate your patience while we work to restore full service.

Sincerely,

Team Reap

Thu, Dec 11, 2025, 07:46 PM