⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Dear Reap Member,
The service interruption affecting Top Up Wallet Deposits & Withdrawals has been fully resolved as of 12:51AM HKT.
Incident Duration: 5:25PM HKT to 12:51AM HKT
Chain Analysis has implemented the necessary fixes on their end and we are continuously monitoring our system to ensure the services are up and running.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Resolved
⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Dear Reap Member,
The service interruption affecting Top Up Wallet Deposits & Withdrawals has been fully resolved as of 12:51AM HKT.
Incident Duration: 5:25PM HKT to 12:51AM HKT
Chain Analysis has implemented the necessary fixes on their end and we are continuously monitoring our system to ensure the services are up and running.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Monitoring
Subject: ⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Date: 12/2/25
Dear Reap Member,
We are closely monitoring the fix that was implemented by Chain Analysis. We are continuing to check for errors to ensure all services are back to normal.