⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Dear Reap Member,
The service interruption affecting Top Up Wallet Deposits & Withdrawals has been fully resolved as of 12:51AM HKT.
Incident Duration: 5:25PM HKT to 12:51AM HKT
Chain Analysis has implemented the necessary fixes on their end and we are continuously monitoring our system to ensure the services are up and running.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Resolved
⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Dear Reap Member,
The service interruption affecting Top Up Wallet Deposits & Withdrawals has been fully resolved as of 12:51AM HKT.
Incident Duration: 5:25PM HKT to 12:51AM HKT
Chain Analysis has implemented the necessary fixes on their end and we are continuously monitoring our system to ensure the services are up and running.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Investigating
Subject: ⚠️ Ongoing Issue with Top Up Wallet Deposits & Withdrawals
Date: 12/2/25
Dear Reap Member,
We’re currently experiencing a service interruption affecting Top Up Wallet Deposits & Withdrawals.
What’s Happening
Since 5:25PM HKT, we’ve been investigating a temporary issue impacting Top Up Wallet Deposits & Withdrawals. Our engineering team is actively working to resolve the issue as quickly as possible.
Current Status
Incident ongoing and we're investigating the root cause of the issue
We are monitoring closely and will provide updates as they become available. For real-time updates, please visit our status page: Reap Status Page
We sincerely apologize for the inconvenience and appreciate your patience while we work to restore full service.
Sincerely,
Team Reap