Subject: Resolved: Previous Issue with Authorization
Dear Reap Member,
The service interruption affecting Authorization has been fully resolved as of 10:48UTC.
Incident Duration: 10:44UTC to 10:48UTC
Our internal team has implemented the necessary fixes and we are continuously monitoring the system to prevent similar incidents in the future.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Resolved
Subject: Resolved: Previous Issue with Authorization
Dear Reap Member,
The service interruption affecting Authorization has been fully resolved as of 10:48UTC.
Incident Duration: 10:44UTC to 10:48UTC
Our internal team has implemented the necessary fixes and we are continuously monitoring the system to prevent similar incidents in the future.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Sincerely,
Team Reap
Resolved
Authorization timeout
Investigating
Subject: ⚠️ Ongoing Issue with Authorization
Date: September 30, 2025
Dear Reap Member,
We’re currently experiencing a service interruption affecting Authorization.
What’s Happening
Since 10:44UTC, we’ve been investigating a temporary issue impacting Authorization. Our engineering team is actively working to resolve the issue as quickly as possible.
Current Status
Incident ongoing
Root cause under investigation
We are monitoring closely and will provide updates as they become available
For real-time updates, please visit our status page:
We sincerely apologise for the inconvenience and appreciate your patience while we work to restore full service.
Sincerely,
Team Reap